Privacy Policy
Privacy Policy
This Privacy Policy describes how The Bedding Factory (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thebeddingfactory.com (the “Site”), or otherwise interact with us (collectively, the “Services”).
Please read this Privacy Policy carefully. By using the Services, you agree to the practices described below. If you do not agree, please do not access or use the Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will update the “Last updated” date at the top of this page and, where required, notify you.
How We Collect and Use Your Information
We collect personal information to provide and improve our Services, fulfill orders, personalize your experience, ensure security, and comply with legal obligations.
Information You Provide Directly
Contact details: name, email, phone number, address
Order information: billing/shipping addresses, purchase history
Account information: username, password
Customer support: any details you include in communications
Information We Collect Automatically
We may collect usage data using cookies and similar technologies:
IP address, device and browser type
Site usage patterns and interactions
Shopping cart activity
Information from Third Parties
We may receive data from third-party vendors and service providers such as:
Shopify (for order and site functionality)
Payment processors (for secure transactions)
Marketing platforms (to personalize content and offers)
How We Use Your Personal Information
We use the collected information for:
Order fulfillment and account management
Marketing and promotions (with your consent)
Customer service and support
Fraud prevention and security
Service improvement and analytics
Cookies and Tracking Technologies
We use cookies to improve your shopping experience, remember your preferences, and personalize offers. For details on Shopify-related cookies, visit Shopify's Cookie Policy.
You may adjust cookie settings through your browser. Note: disabling cookies may limit some functionality.
We also honor Global Privacy Control (GPC) signals. Learn more at globalprivacycontrol.org.
How We Share Your Information
We may share your data with:
Service providers: hosting, payment processing, shipping, marketing
Business partners: only with your consent or when necessary for a transaction
Legal authorities: if required by law or legal proceedings
Affiliates: within our business group, for operational purposes
We do not sell your personal data without your consent.
Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us their information, contact us at thebeddingfactoryteam@gmail.com to request deletion.
Data Security and Retention
We follow industry-standard practices to protect your data, but no system is 100% secure. We retain personal data only as long as needed for our operations, legal obligations, or dispute resolution.
Your Rights
Depending on your location, you may have rights such as:
Access your data
Request correction or deletion
Withdraw consent
Opt out of marketing
Request a copy (data portability)
File a complaint with a regulatory authority
To exercise your rights, contact us at thebeddingfactoryteam@gmail.com. We may require verification of your identity before processing requests.
International Users
We may transfer your data outside your country (e.g., to the U.S.). We ensure appropriate safeguards, such as Standard Contractual Clauses, to protect your information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
thebeddingfactoryteam@gmail.com